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versaSRS HelpDesk 3.1.5


	Category	Business & Finance - Applications

	Publisher	DEK Software International

	Date Added	Nov 17 2004

	File Size	9564 KB

	Rating

	License	Free to try; USD 495 to buy

	OS	Win 2K/NT/XP

	Screenshot	Screenshot

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Publisher`s Description for versaSRS HelpDesk

An advanced, powerful and feature rich 100% web based customer support and help desk application.

Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management, Contacts Manager, Customizable Prioritization of Calls, Call Templates, Call Scheduler, Event Manager, Customizable System, Labeling.Windows 2000, XP, 2003 Server compatible.


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